Partnering with Medical Offices

At Advonav, we collaborate with healthcare providers to reduce staff burden, increase patient satisfaction, and improve care outcomes. We offer tailored advocacy and navigation services that benefit both patients and medical teams.

Patient Support Services 

Patient Navigation & Follow-Up
We help your patients understand care instructions, schedule follow-ups, and navigate next steps after appointments or hospital visits—so your staff doesn’t have to.

Medical Billing Explanation & Support
We review bills with patients, explain charges, and assist with disputes, helping reduce confusion and complaints about billing.

Insurance Education & Coverage Review
We help patients understand their insurance plans, benefits, and prior authorization requirements before care—reducing cancellations and coverage issues.

Care Coordination for Complex Cases
For patients with chronic conditions, disabilities, or multiple providers, we coordinate across specialties and ensure nothing gets lost between visits.

Advance Care Planning
We offer one-on-one assistance or group sessions to help patients complete advance directives and make informed decisions about future care.

Advocacy for Elderly or Vulnerable Patients
We support aging adults and their caregivers with care transitions, facility selection, and identifying available community resources.

• By Referral: Send patients to us when they need extra support
   
• On Retainer: Keep us available to assist select patients monthly
   
• On Demand: Contact us when a patient situation requires immediate advocacy or coordination
   

• Reduced time spent on billing and benefit questions
   
• Fewer missed appointments and readmissions
   
• Better-informed, more satisfied patients
   
• Improved provider-patient communication
   
• Increased focus on clinical care for your team
   

Want to see how we can support your practice?
📞 Contact Us to schedule a discovery call or request a service guide.